・宿泊日の2日前までは無料でキャンセルできます。
・宿泊日の前日：宿泊料金の20％
・宿泊当日：宿泊料金の80％
・不泊（連絡なしのキャンセル）：宿泊料金の100％
キャンセルポリシーは、宿泊プランや予約方法によって異なる場合がございます。
各プランに記載された条件が適用されますので、ご予約の際は内容をよくご確認ください。
Cancellation Policy (Individual Guests)
Date of Cancellation Notice / Cancellation Fee (% of Room Charge)
1 day prior to arrival / 20%
On the day of arrival / 80%
No-show (without prior notice) / 100%
Cancellation Policy (Group Guests – 15 Guests or More)
Date of Cancellation Notice / Cancellation Fee (% of Room Charge)
21 days prior to arrival / 50%
14 days prior to arrival / 80%
7 days prior to arrival / 90%
1 day prior to arrival or on the day of arrival / 100%
No-show (without prior notice) / 100%
Notes:
※ A "group" refers to a reservation of 15 guests or more.
※ Different cancellation policies may apply to special accommodation plans (e.g., non-refundable, early-bird offers) or reservations made through travel agencies or online booking sites. In such cases, the terms specified in those plans will apply.